Leadership Without Excuses: How to Create Accountability and High-Performance (Instead of Just Talking About It) - Couverture rigide

GRIMSHAW

Couverture rigide

ISBN 10 : 0071600043 ISBN 13 : 9780071600040

Editeur : McGraw Hill, 2010

Synopsis

IT'S TIME FOR YOU TO INCREASEEMPLOYEE ACCOUNTABILITY--NO EXCUSES!

"Very engaging! Grimshaw and Baron provide practical coaching pointson how to translate leadership intentions into results."
DAVE HILFMAN, SENIOR VICE PRESIDENT, CONTINENTAL AIRLINES

"A timely collection of valuable lessons on how toprevent excuses before they happen."
MICHAEL PIETRUNTI, PRESIDENT & CHIEF EXECUTIVE OFFICER, KYOCERA MITA AMERICA, INC.

"Jam-packed with authentic examples and insights, this book encourages allleaders to actively look in the mirror and pay keen attention to the eff ectiveexecution of their most important responsibilities."
JEFF IRMER, VP OF SALES, THE AMERICAS, HONEYWELL AUTOMATION AND CONTROL SOLUTIONS

"It's never been more important for leaders to take responsibility anddrive accountability. Unfortunately, in too many organizations thoseare just words. Grimshaw and Baron provide practical guidanceon how to translate these ideas into authentic actions."
JEFFREY A. HIRSCH, REGIONAL PRESIDENT, RESIDENTIAL SERVICES, NEW YORK CITY REGION, TIME WARNER CABLE

About the Book

There are three kinds of employees: Some areSaints; they're always accountable. Some areSinners; they're never accountable. But mostare Save-ables; sometimes they make goodchoices, sometimes they don't. What makesthe diff erence? Leadership without Excuses hasthe answers.

Jeff Grimshaw and Gregg Baron help youput an end to the Save-ables' poor choicesand excuse-making--and convert them intoSaints. The secret is to communicate clear andcredible expectations, create compelling consequences, and lead conversations groundedin reality.

In order to save the Save-ables, you need to:

• BOOST THE CLARITY AND CREDIBILITYOF YOUR HIGH EXPECTATIONS
• REWARD WHAT YOU WANT TO SEEMORE OF--AND STOP TOLERATINGWHAT YOU DON'T
• PROMOTE PERSONAL OWNERSHIP WHILESTRETCHING YOUR PEOPLE
• TAP INTO HIDDEN SOURCES OF MOTIVATION
• USE YOUR AUTHORITY EFFECTIVELY--BUT WISELY
• TREAT MISTAKES AS INTELLECTUAL CAPITAL
• PREVENT EXCUSES BEFORE THEY HAPPEN

There's no excuse for putting up with excuses.Leadership without Excuses is for anyone whoactually wants to do something about it. It'sthe definitive guide to taking excuses outof the system and creating an environmentwhere accountability and performance areconsistently high. With this game-changingguide, you'll stop the excuses in their tracksand put your team on the path to success. Find out more at www.takeawayexcuses.com

A propos du livre

À propos de l?auteur

Jeff Grimshaw, a partner in the firm MGStrategy, is an expert on accelerating accountabilityand alignment. Over two decades, he'shelped hundreds of leaders deliver the resultson which they've staked their reputations.Grimshaw serves as senior advisor, LeadershipSolutions, at stickK.com, helping leadersapply powerful insights from behavioraleconomics to improve performance. WithPOW/MIA activist Paul Pinkerton, he cofoundedPaul's Kids Vietnam Children'sCharity. Visit Jeff at mgstrat.com.
Gregg Baron is president of Success Sciences, a research-based performance improvementfirm that focuses on the points of customercontact (sales, service, collections, and technicalservice quality). As a certified managementconsultant, Gregg has more than two decadesof experience helping senior leaders enhancetheir practices for leading change. Gregg is alsoa founding principal in The Institute forOrganizational Effectiveness. Visit Gregg at success-sciences.com.

Détails de l'édition

• Éditeur: McGraw Hill
• Date d'édition: 2010
• Langue: anglais
• ISBN 10: 0071600043
• ISBN 13: 9780071600040
• Reliure: Relié
• Nombre de pages: 304
• Coordonnées du fabricant: non disponible
• Personne responsable: non disponible