Surviving Dreaded Conversations - Couverture souple

Livre 2 sur 36: BUSINESS SKILLS AND DEVELOPMENT

Flagg, Donna

 
9780071630252: Surviving Dreaded Conversations

Synopsis

The essential guide for managers andprofessionals dealing with difficultworkplace conversations

Surviving Dreaded Conversations gives managers all theyneed to get through those difficult, face-to-face conversationswe all encounter in our office. Whether it'sfiring an employee, asking for a raise or delivering badfinancial news to a client or staff, expert author DonnaFlagg shows readers how to stop putting off theseuncomfortable conversations and start successfully facingthem head-on. Filled with tips, strategies, exercises, and easy-to-memorize scripts for effective preparation, Surviving Dreaded Conversations is packed with practicaladvice to help professionals get through the roughspots in the workplace.

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À propos de l?auteur

Donna Flagg is a business consultant, and visiting instructor and speaker at NYU and speaks at various conferences conducted by The Business Leadership Network and The Conference Board. She is a blogger on The Huffington Post and Psychology Today and is frequently quoted in the press for her workplace expertise.

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