Dealing with People You Can't Stand: How to Bring Out the Best in People at Their Worst - Couverture souple

Rick Kirschner, .

 
9780071785723: Dealing with People You Can't Stand: How to Bring Out the Best in People at Their Worst
Couverture souple
ISBN 10 : 0071785728 ISBN 13 : 9780071785723
Editeur : McGraw-Hill Education, 2012

Synopsis

The classic guide to bringing out the best in people at their worst―updated with even more can’t-standable people!

Dealing with People You Can’t Stand has been helping good people deal with bad behavior in a positive, professional way for nearly two decades.

Unfortunately, as the world becomes smaller and time more compressed, new difficult people are being made all the time. So Kirschner and Brinkman have updated their global bestseller to help you wring positive results from even the most twisted interactions you’re likely to experience today.

Learn how to get things done and get along when you’re dealing with people who have the uncanny ability to sabotage, derail, and interfere with your plans, needs, and wants. Learn how to:

  • Use sophisticated listening techniques to unlock the doors to people’ s minds, hearts, and deepest needs
  • Apply “take-charge” skills that turn conflict into cooperation by reducing the differences between people
  • Transform the destructive behavior of Tanks, Snipers, Know-It-Alls, Whiners, Martyrs, Meddlers, and other difficult types of people

Whether you’re dealing with a coworker trying to take credit for your work, a distant family member who knows no personal bounds, or a loud cell phone talker on line at the grocery store, Dealing with People You Can’t Stand gives you the tools for bringing out the best in people at their worst.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

À propos de l?auteur

McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
McGraw-Hill Education
Date d'édition
2012
Langue
anglais
ISBN 10 
0071785728
ISBN 13 
9780071785723
Reliure
Broché
Numéro d'édition
3
Nombre de pages
304
Coordonnées du fabricant
non disponible
Personne responsable
non disponible

Autres éditions populaires du même titre

9781259029202: Dealing with People You Can't Stand,: How to Bring Out the B

Edition présentée

ISBN 10 :  1259029204 ISBN 13 :  9781259029202
Couverture souple