Overcoming Fake Talk: How to Hold REAL Conversations that Create Respect, Build Relationships, and Get Results - Couverture souple

Stoker, John

Couverture souple

ISBN 10 : 0071815791 ISBN 13 : 9780071815796

Editeur : McGraw-Hill Education, 2013

Synopsis

MAKE EVERY CONVERSATION A REAL CONVERSATION THAT GETS RESULTS

In Overcoming Fake Talk, business communication guru John R. Stoker offers proven advice for turning challenging confrontations into rewarding exchangesthat foster collaboration, improve performance, and achieve results.

"Overcoming Fake Talk is a thorough compendium of ideas, frameworks, examples, and actions to improve conversations. Stoker's four 'REAL' conversationskills and eight principles give the novice and master insights and guidelines for improving conversation." -- Dave Ulrich, Professor, Ross School of Business, University of Michigan; Partner, The RBL Group; and author of The Why of Work

"Great questions, great suggestions. . . . Bravo! I will put Stoker's ideas to use in my own practice." -- Beverly Kaye, founder and co-CEO, Career Systems International, and coauthor of Help Them Grow or Watch Them Go

"Adhering to and implementing these principles will dramatically increase your ability to communicate and improve your relationships in your professional and personal life." -- Hyrum W. Smith, cofounder, FranklinCovey

"An insightful blend of rock-solid theory accompanied by compelling examples of the huge distinction between real and fake communication." -- John H. Zenger, CEO, Zenger Folkman, and coauthor of How to Be Exceptional

"Stoker teaches true principles for getting Results, Respect, and great Relationships using REAL conversation." -- Brent D. Peterson, PhD, coauthor of Fake Work

A propos du livre

À propos de l'auteur

John R. Stoker is the founder and president of DialogueWORKS, LLC. In these roles, John has worked extensively with numerous organizations, helpingthem increase their capacity to enhance effectiveness and improve results.

Détails de l'édition

• Éditeur: McGraw-Hill Education
• Date d'édition: 2013
• Langue: anglais
• ISBN 10: 0071815791
• ISBN 13: 9780071815796
• Reliure: Broché
• Nombre de pages: 304
• Coordonnées du fabricant: non disponible
• Personne responsable: GPSR Kontakt; gpsr@libri.de; ; Europaallee 1; Bad Hersfeld; 36244; Allemagne