Service Management Operations: Operations, Strategy, And Information Technology - Couverture rigide

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Service Management (Irwin/Mcgraw-Hill Series in Operations and Decision Sciences.)

Fitzsimmons, James A

Edit� par McGraw-Hill/Irwin, 2005

ISBN 10 : 0072982306 ISBN 13 : 9780072982305

Ancien ou d'occasion Couverture rigide

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Service Management Operations: Operations, Strategy, And Information Technology - Couverture rigide

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