Quality Management - Couverture rigide

Gitlow, Howard S.; Oppenheim, Rosa; Oppenheim, Alan V.; Levine, David

Couverture rigide

ISBN 10 : 0072999837 ISBN 13 : 9780072999839

Editeur : McGraw Hill Higher Education, 2006

Synopsis

Quality improvement is recognized as an essential function in any successful organization. Leading corporations have demonstrated that improved quality raises profits, reduces costs, and provides competitive advantage. "Quality Management, 3/e", text presents a comprehensive approach to quality improvement, including Dr. W. Edwards Deming's philosophy of quality, productivity, and competitive position, thorough coverage of process improvement, Six Sigma, the DMAIC model, and much more. The text is motivated by integrated quality improvement stories, examples, and mini-case studies to help students better understand the application and impact of Quality Management and Improvement. The third edition includes a major new section on quality administration.

A propos du livre

À propos de l'auteur

Howard S. Gitlow is a professor at the University of Miami. Rosa Oppenheim is a professor at Rutgers University. Alan Oppenheim is a professor at Montclair State University. David Levine is a professor at Baruch College.

Détails de l'édition

• Éditeur: McGraw Hill Higher Education
• Date d'édition: 2006
• Langue: anglais
• ISBN 10: 0072999837
• ISBN 13: 9780072999839
• Reliure: Relié
• Numéro d'édition: 3
• Nombre de pages: 797
• Coordonnées du fabricant: non disponible
• Personne responsable: non disponible