ABC's of Relationship Selling - Couverture souple

Futrell, Charles M.

Couverture souple

ISBN 10 : 0073380997 ISBN 13 : 9780073380995

Editeur : McGraw Hill Higher Education, 2008

Synopsis

"ABC's of Relationship Selling, 10/e" trains readers on a specific, yet generic, step-by-step selling process that is universal in nature. This new edition presents a sales process or system in a logical sequence than any other text in the market: from planning and the approach, to closing and follow-up for exceptional customer service. The goal of this text has always been to demonstrate to students the order of steps within the selling process; provide numerous examples of what should be in each step; and how the steps within the selling process interact with one another. This market leader text brings a comfortable and familiar approach to the Selling discipline.

A propos du livre

Présentation de l'éditeur

ABC’s of Relationship Selling through Service 11e trains readers on a specific, yet generic, step-by-step selling process that is universal in nature. This edition presents a sales process or system in a logical sequence, more than any other text in the market: from planning and the approach, to closing and follow-up for exceptional customer service. The goal of this text has always been to demonstrate to students the order of steps within the selling process; provide numerous examples of what should be in each step; and how the steps within the selling process interact with one another. This market leader text brings a comfortable and familiar approach to the Selling discipline.

Détails de l'édition

• Éditeur: McGraw Hill Higher Education
• Date d'édition: 2008
• Langue: anglais
• ISBN 10: 0073380997
• ISBN 13: 9780073380995
• Reliure: Broché
• Nombre de pages: 560
• Coordonnées du fabricant: non disponible
• Personne responsable: non disponible