Managing Major Accounts: Shaping and Exploring Your Firm's Tangible Assets - Couverture souple

Steward, Chris

 
9780077090692: Managing Major Accounts: Shaping and Exploring Your Firm's Tangible Assets

Synopsis

This work seeks to show that many firms possess unique, but usually intangible, assets which can be shaped and exploited to create a market differentiation. Structured into two sections, the text covers how to develop account strategy and the tools and tactics of account management practice.

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