Assertiveness At Work: A Practical Guide To Handling Awkward Situations - Couverture souple

Back, Ken

 
9780077095338: Assertiveness At Work: A Practical Guide To Handling Awkward Situations
Couverture souple
ISBN 10 : 0077095332 ISBN 13 : 9780077095338
Editeur : McGraw-Hill Publishing Co., 1999

Synopsis

This is a self-training assertiveness book that meets the needs of managers by applying itself to familiar work situations. The authors offer guidance on developing assertiveness in a way that minimises conflict and stress and optimises management effectiveness. This new edition combines the practical approach of the best-selling second edition with new sections on being assertive upwards, negotiating assertively, and how assertion can help during times of change.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

À propos de l?auteur

Ken and Kate Back are the founders and directors of Ken and Kate Back Limited which specialises in assertiveness training for people at work. They have brought together their extensive training experience to produce videos and articles on assertiveness, and have also appeared on television programmes to promote assertiveness in the workplace.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
McGraw-Hill Publishing Co.
Date d'édition
1999
Langue
anglais
ISBN 10 
0077095332
ISBN 13 
9780077095338
Reliure
Broché
Numéro d'édition
3
Nombre de pages
224
Coordonnées du fabricant
non disponible
Personne responsable
non disponible