With a rigorous and comprehensive approach, Principles of Services Marketing 4/e provides readers with the ideal introduction to this key marketing topic. This new edition includes the most up-to-date examples and most relevant theory, and is structured to cover the content that is most essential to those taking any services marketing course.
Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.
Adrian Palmer is Professor of Services Marketing at the University of Gloucestershire Business School.
Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.
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