Assertiveness at Work - Couverture souple

Back, Ken; Back, Kate

Couverture souple

ISBN 10 : 0077109910 ISBN 13 : 9780077109912

Editeur : McGraw-Hill Publishing Co., 2005

Synopsis

For anyone, including managers and trainers, who has to handle awkward situations at work.

The outcome will be different according to how you approach each situation. Will you be aggressive and angry, sit back and wait, or be assertive and effective.

Set firmly within the realities of modern business life, this book tackles all the awkward situations that arise with flatter structures, tough workloads and the need to exert influence across traditional boundaries. In these situations, where aggression is unacceptable, successful people need to be assertive.

Assertiveness At Work is in a class of its own in demonstrating clearly and comprehensively how assertiveness can help individuals and add value to a business.

Détails de l'édition

• Éditeur: McGraw-Hill Publishing Co.
• Date d'édition: 2005
• Langue: anglais
• ISBN 10: 0077109910
• ISBN 13: 9780077109912
• Reliure: Broché
• Numéro d'édition: 3
• Nombre de pages: 224
• Coordonnées du fabricant: non disponible
• Personne responsable: non disponible