Iso 9000 and Beyond: From Compliance to Performance Improvement - Couverture rigide

Harrington, H. James

Couverture rigide

ISBN 10 : 0079132898 ISBN 13 : 9780079132895

Editeur : McGraw-Hill Professional, 1997

Synopsis

A combination of text, CD-ROM, flowcharting software, and on-line guidance shows how to plan, execute, and internalize and upgraded quality management system (QMS) within any organization. The authors, both ISO experts, provide concepts that actually go beyond meeting the minimum QMS requirements as defined in ISO 9001. It offers case studies and straightforward, practical guidance for those starting the ISO certification process as well as others striving to pass the six-month audits.

A propos du livre

À propos de l?auteur

H. James Harrington, Ph.D., the visionary International Quality Advisor for Ernst & Young, added Business Process Improvement to today's business lexicon. with over 15 books to his credit and more than 45 years of experience, Dr. Harrington is considered one of the world's Performance Improvement gurus.

Détails de l'édition

• Éditeur: McGraw-Hill Professional
• Date d'édition: 1997
• Langue: anglais
• ISBN 10: 0079132898
• ISBN 13: 9780079132895
• Reliure: Relié
• Nombre de pages: 359
• Coordonnées du fabricant: non disponible
• Personne responsable: Messaggerie Libri; ufficio.anagrafiche@meli.it; ; Via Verdi, 8; Assago Milano; Italie