Perfect Assertiveness - Couverture souple

Ferguson, Jan

Couverture souple

ISBN 10 : 009971051X ISBN 13 : 9780099710516

Editeur : Random House Business Books, 1996

Synopsis

Explaining how to distinguish assertiveness from aggression, this guide aims to help readers to understand more about the importance of developing assertiveness, and why people behave in certain ways. It also discusses the possibilities of changing, and of "being oneself".

A propos du livre

Présentation de l'éditeur

Perfect Assertiveness helps you to understand more about assertiveness and aggression, and teaches you to understand more about yourself, the possibilities of change and the potential for improvement in personal, social, family and workplace relationships.

Chapters include:
--What does assertiveness really mean?
--Non-assertive behaviour and its results
--What's in it for you?
--You're in charge
--Learn to be your own best friend
--Moving on, letting go
--Handling conflict
--Being an assertive customer
--Setting boundaries and saying 'no'
--Steps to becoming more assertive

The Perfect series is a range of practical guides that give clear and straightforward advice on everything from getting your first job to choosing your baby's name. Written by experienced authors offering tried-and-tested tips, each book contains all you need to get it right first time.

Biographie de l'auteur

Jan Ferguson is an independent trainer, consultant and counsellor who works in the area of interpersonal skills.

Détails de l'édition

• Éditeur: Random House Business Books
• Date d'édition: 1996
• Langue: anglais
• ISBN 10: 009971051X
• ISBN 13: 9780099710516
• Reliure: Broché
• Nombre de pages: 128
• Coordonnées du fabricant: non disponible
• Personne responsable: WordUnited GmbH; distribution@wordunited.com; ; Theodorstrasse 105; DUSSELDORF; 40472; Allemagne