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9780113309696: Business Perspective 2: The Business View on Successful It Service Delivery

Synopsis

Business organisations are increasingly dependent on the electronic delivery of services, irrespective of type or size of organisation, and require high quality information systems (IS) services which can adapt to business and user requirements as they evolve. This publication contains best practice information for IT practitioners on the development and delivery of quality IS services to maximise business objectives and benefits, building on the foundation of the other publications in the information technology infrastructure library (ITIL) series. This volume is a companion to 'Business perspective: the IS view on delivering services to the business' (2004, ISBN 0113308949) and sets out information on standards and best practice in relation to a number of key themes including: corporate strategy, IT governance, change, business continuity, IT asset management, sourcing and knowledge management.

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Présentation de l'éditeur

Business organisations are increasingly dependent on the electronic delivery of services, irrespective of type or size of organisation, and require high quality information systems (IS) services which can adapt to business and user requirements as they evolve. This publication contains best practice information for IT practitioners on the development and delivery of quality IS services to maximise business objectives and benefits, building on the foundation of the other publications in the information technology infrastructure library (ITIL) series. This volume is a companion to 'Business perspective: the IS view on delivering services to the business' (2004, ISBN 0113308949) and sets out information on standards and best practice in relation to a number of key themes including: corporate strategy, IT governance, change, business continuity, IT asset management, sourcing and knowledge management.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

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Office of Government Commerce
Edité par Stationery Office, The, 2006
ISBN 10 : 0113309694 ISBN 13 : 9780113309696
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Etat : Very Good. 2nd ed. Used book that is in excellent condition. May show signs of wear or have minor defects. N° de réf. du vendeur GRP102745469

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Great Britain Office Of Government Comme
ISBN 10 : 0113309694 ISBN 13 : 9780113309696
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Etat : Very Good. Very Good condition. Volume 2. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp. N° de réf. du vendeur Z04A-03984

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Great Britain Office of Government Commerce
ISBN 10 : 0113309694 ISBN 13 : 9780113309696
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paperback. Etat : Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority! N° de réf. du vendeur S_351918039

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