Synopsis
The Service Strategy Key Element Guide is a handy reference guide to the core Service Strategy publication. It discusses ITIL, its evolution and the need for the Service Lifecycle approach. The title examines what is meant by best practice framework, how this relates to common practice, and about degrees of prescription and what compliance means. The main focus of the Key Element Guide is to provide an overview of the key elements, principles and objectives of Service Strategy and how strategy runs through the Service Lifecycle.
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Présentation de l'éditeur
The Service Strategy Key Element Guide is a handy reference guide to the core Service Strategy publication. It discusses ITIL, its evolution and the need for the Service Lifecycle approach. The title examines what is meant by best practice framework, how this relates to common practice, and about degrees of prescription and what compliance means. The main focus of the Key Element Guide is to provide an overview of the key elements, principles and objectives of Service Strategy and how strategy runs through the Service Lifecycle.
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Key Element Guide Service Strategy
Edité par
The Stationery Office, 2008
ISBN 10 : 0113311192
ISBN 13 : 9780113311194
Ancien ou d'occasion
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Vendeur : WeBuyBooks, Rossendale, LANCS, Royaume-Uni
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Etat : Good. Most items will be dispatched the same or the next working day. A copy that has been read but remains in clean condition. All of the pages are intact and the cover is intact and the spine may show signs of wear. The book may have minor markings which are not specifically mentioned. N° de réf. du vendeur wbs6178956158
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