Key Element Guide ITIL Continual Service Improvement: Aligned to the 2011 Editions - Couverture souple

AXELOS; Lloyd, Vernon

Couverture souple

ISBN 10 : 0113313640 ISBN 13 : 9780113313648

Editeur : Stationery Office Books, 2012

Synopsis

Key Element Guide ITIL Continual Service Improvement The Continual Service Improvement Key Element Guide provides a handy reference to the content contained within the core ITIL Continual Service Improvement guidance and summarises its key elements. Continual Service Improvement delivers consistent, repeatable process activities as part of service quality; ITIL has always emphasized the importance of continual service improvements. Focusing on the p... Full description

A propos du livre

Présentation de l'éditeur

The 'Key Element Guide Continual Service Improvement' provides a handy reference to the content contained within the core ITIL Continual Service Improvement guidance and summarises its key elements. Continual Service Improvement delivers consistent, repeatable process activities as part of service quality; ITIL has always emphasized the importance of continual service improvements. Focusing on the process elements involved in identifying and introducing service management improvements, the continual service improvement stage of the lifecycle also deals with issues surrounding service retirement.

Détails de l'édition

• Éditeur: Stationery Office Books
• Date d'édition: 2012
• Langue: anglais
• ISBN 10: 0113313640
• ISBN 13: 9780113313648
• Reliure: Broché
• Numéro d'édition: 2
• Nombre de pages: 101
• Coordonnées du fabricant: non disponible
• Personne responsable: non disponible