Business Process Change: A Guide for Business Managers and BPM and Six Sigma Professionals - Couverture souple

Harmon, Paul

 
9780123741523: Business Process Change: A Guide for Business Managers and BPM and Six Sigma Professionals
Couverture souple
ISBN 10 : 0123741521 ISBN 13 : 9780123741523
Editeur : Morgan Kaufmann Publishers In, 2007

Synopsis

Every company wants to improve the way it does business, to produce goods and services more efficiently, and to increase profits. Nonprofit organizations are also concerned with efficiency, productivity, and with achieving the goals they set for themselves. Every manager understands that achieving these goals is part of his or her job. BUSINESS PROCESS MANAGEMENT (or BPM) is what they call these activities that companies perform in order to improve and adapt processes that will help improve the way they do business. In this balanced treatment of the field of business process change, Paul Harmon offers concepts, methods, and cases for all aspects and phases of successful business process improvement. Updated and added for this edition are coverage of business process management systems, business rules, enterprise architectures and frameworks (SCOR), and more content on Six Sigma and Lean-in addition to new coverage of performance metrics.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

À propos de l'auteur

Paul Harmon is a co-founder and executive editor at Business Process Trends - www.bptrends.com - an internationally popular website that provides a variety of free articles, columns, surveys, and book reviews each month on trends, directions and best practices in business process management. Paul is also a co-founder, chief methodologist, and a principal consultant of BPTrends Associates (BPTA) - www.bptrendsassociates.com - a professional services company providing executive education, training, and consulting services for organizations that are interested in understanding and implementing business process management.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
Morgan Kaufmann Publishers In
Date d'édition
2007
Langue
anglais
ISBN 10 
0123741521
ISBN 13 
9780123741523
Reliure
Broché
Numéro d'édition
2
Nombre de pages
592
Coordonnées du fabricant
non disponible
Personne responsable
non disponible