Guide to Interpersonal Communication - Couverture souple

Baney, Joann

Couverture souple

ISBN 10 : 0130352179 ISBN 13 : 9780130352170

Editeur : Pearson, 2003

Synopsis

Brief, practical, and reader-friendly, this is a handy guide for improving your business interactions and relationships. It offers clear, straightforward tools useful in a professional context, with an “easy-to-skim” format and a direct, matter-of-fact tone. KEY TOPICS: This book gives practical advice on how to improve the foundational interpersonal communication skills of listening, feedback, asking and responding to questions, and adjusting to others' styles. It offers step-by-step recommendations for approaching such common interactions as interviewing, negotiating, and conducting performance appraisals. MARKET: This direct, step-by-step guide for interpersonal communication skills is a necessary read for people who communicate in professional contexts, such as managers, supervisors, and executives in any business or professional arena.

A propos du livre

À propos de la quatrième de couverture

This concise, practical book is written for you if you want a guide for improving your business interactions and relationships.

• How can you improve your interviewing effectiveness-both as an interviewer and an interviewee?
• How can you create more comfortable interactions with your boss?
• How can you become a better negotiator?
• How can you deliver feedback while maintaining a good relationship?
• How can you ask effective questions to elicit the kind of response you want?
• How can you prepare for and structure better performance appraisals?
• How can you improve your listening skills?

Like all the books in the Prentice Hall Series in Advanced Business Communication, this book is...

• Brief: summarizes key ideas only
• Practical: offers clear, straightforward tools you can use
• Reader-friendly: provides an easy-to-skim format

Détails de l'édition

• Éditeur: Pearson
• Date d'édition: 2003
• Langue: anglais
• ISBN 10: 0130352179
• ISBN 13: 9780130352170
• Reliure: Broché
• Numéro d'édition: 1
• Nombre de pages: 128
• Coordonnées du fabricant: non disponible
• Personne responsable: Riccardo Bacigalupo; riccardo.bacigalupo@sanoma.it; ; Sanoma Italia Via Arconati, 1 �; Milano; 20135; Italie