Automating Business Process Reengineering: Breaking the Tqm Barrier/Book and Disk - Couverture rigide

Hansen, Gregory A.

 
9780130791795: Automating Business Process Reengineering: Breaking the Tqm Barrier/Book and Disk
Couverture rigide
ISBN 10 : 0130791792 ISBN 13 : 9780130791795
Editeur : Prentice Hall, 1994

Synopsis

This volume introduces -- for managers and technicians alike -- two innovative concepts designed to augment the basically non-scientific and philosophical Total Quality Management (TQM) and Continuous Improvement approaches to business improvement (CI) -- 1) Process Engineering -- the application of systems analysis techniques to the study of human processes, and 2) Computer Aided Process Re-engineering (CAPR) Technology -- a highly graphical, object-oriented technology designed to facilitate modeling and simulation of business processes. CAPR technology provides the capability of predicting the effect of process changes in cost, time-to- completion, quality, etc., before an organization implements them -- a capability not available with traditional CI and TQM concepts. Explains how the power of modeling and simulation can be used to create effective changes in business process, and how costly counter-productive or non-productive changes can be avoided. Offers practical examples of process and quality improvement, and a "how to" guide for getting started in computer aided process improvement.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

Présentation de l'éditeur

This volume introduces ― for managers and technicians alike ― two innovative concepts designed to augment the basically non-scientific and philosophical Total Quality Management (TQM) and Continuous Improvement approaches to business improvement (CI) ― 1) Process Engineering ― the application of systems analysis techniques to the study of human processes, and 2) Computer Aided Process Re-engineering (CAPR) Technology ― a highly graphical, object-oriented technology designed to facilitate modeling and simulation of business processes. CAPR technology provides the capability of predicting the effect of process changes in cost, time-to- completion, quality, etc., before an organization implements them ― a capability not available with traditional CI and TQM concepts. Explains how the power of modeling and simulation can be used to create effective changes in business process, and how costly counter-productive or non-productive changes can be avoided. Offers practical examples of process and quality improvement, and a “how to” guide for getting started in computer aided process improvement.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
Prentice Hall
Date d'édition
1994
Langue
anglais
ISBN 10 
0130791792
ISBN 13 
9780130791795
Reliure
Relié
Nombre de pages
256
Coordonnées du fabricant
non disponible
Personne responsable
non disponible