Police Talk: A Scenario-Based Communications Workbook for Police Recruits and Officers - Couverture souple

Reynolds Ph.D., Jean; Mariani Ph.D., Mary; Goodman, Debbie

Couverture souple

ISBN 10 : 0130895881 ISBN 13 : 9780130895882

Editeur : Pearson, 2002

Synopsis

A must-have guide for all law enforcement personnel, this state-of-the-art book helps develop and sharpen the verbal skills so important to modern police work. Based on actual situations that bring the realities of the profession to life, it focuses on the challenges faced by today's community police officers, and offers practical and often lifesaving instruction in a wide range of communication skills.KEY TOPICS: Begins each chapter with theory and quickly moves to real-life applications, with many examples of dialogue (both effective and ineffective) between officers and citizens. Covers such skills as interviewing, notetaking, conflict resolution, problem-solving, dealing with handicapped persons, coping with job-related stress, domestic violence, sensitivity and diversity issues, assertiveness, use of authority, sexual harassment, and more. Emphasizes officer safety and shows how effective communication skills can defuse an explosive situation. Features real-world policing scenarios throughout, and helps readers learn to recognize and handle the kinds of manipulative ploys often used by persons who are breaking the law so that they can perform their jobs more effectively and with a higher degree of safety. MARKET: For recruits, veteran police officers, and others in the criminal justice profession.

A propos du livre

À propos de la quatrième de couverture

Police Talk addresses the most important need in law enforcement today; communication. As law enforcement becomes more complex and sophisticated, communication is more important than ever before. Police officers need expertise in conflict resolution, assertiveness, use of authority, interviewing, and a host of other skills. Today's emphasis on community policing calls upon officers to protect public safety while showing sensitivity to victims and citizens with special needs. Domestic violence is another area receiving intense attention, and it too requires a high degree of communication proficiency.

Police Talk offers concise, up-to-date instruction for officers facing these challenges. Scenarios and discussion questions bring the realities of modern police work right into the classroom. Both recruits and experienced officers can benefit from the information―always practical and often lifesaving―provided in this workbook.

Détails de l'édition

• Éditeur: Pearson
• Date d'édition: 2002
• Langue: anglais
• ISBN 10: 0130895881
• ISBN 13: 9780130895882
• Reliure: Broché
• Numéro d'édition: 1
• Nombre de pages: 128
• Coordonnées du fabricant: non disponible
• Personne responsable: Riccardo Bacigalupo; riccardo.bacigalupo@sanoma.it; ; Sanoma Italia Via Arconati, 1 �; Milano; 20135; Italie