For courses in Introduction to Hotel and Lodging Management.
Describing in great depth and detail all areas of hotel administration, this accurate text provides an up-to-date and comprehensive examination of the responsibilities of a hotel general manager. It shares with students the procedures effective managers use to ensure their hotel's―and their own―ultimate success.
Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.
David K. Hayes, Ph.D. is Managing Owner of the Clarion Lansing Hotel and Conference Center.
Jack D. Ninemeier, Ph.D. is a Professor of Hospitality Business at Michigan State University.
Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.
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