Synopsis
Appropriate for courses in Hospitality Ethics and Hospitality Leadership in hospitality management programs, as well as for a Human Resource Management course.
With an integrated case study approach, this text offers a comprehensive and student-friendly method for teaching future managers how to recognize and analyze ethical dilemmas–giving them a strong foundation for making decisions based on sound ethical principles.
Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.
Résultats de recherche pour Ethical Decision Making In The Hospitality Industry
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Ethical Decision-Making in the Hospitality Industry
Edité par
Prentice Hall, 2005
ISBN 10 : 0131136801
ISBN 13 : 9780131136809
Ancien ou d'occasion
Paperback
Vendeur : Bookmans, Tucson, AZ, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
Paperback. Etat : Good. . Satisfaction 100% guaranteed. N° de réf. du vendeur mon0002707647
Acheter D'occasion
EUR 32,25
Expédition à EUR 3,43
Expédition nationale : Etats-Unis
Expédition nationale : Etats-Unis
Quantité disponible : 1 disponible(s)
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Ethical Decision-Making in the Hospitality Industry
Vendeur : ThriftBooks-Atlanta, AUSTELL, GA, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
Paperback. Etat : Fair. No Jacket. Former library book; Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less. N° de réf. du vendeur G0131136801I5N10
Acheter D'occasion
EUR 35,86
Livraison gratuite
Expédition nationale : Etats-Unis
Expédition nationale : Etats-Unis
Quantité disponible : 1 disponible(s)
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Ethical Decision Making in the Hospitality Industry
Edité par
Pearson Prentice Hall, 2005
ISBN 10 : 0131136801
ISBN 13 : 9780131136809
Ancien ou d'occasion
Soft cover
Vendeur : killarneybooks, Inagh, CLARE, Irlande
Évaluation du vendeur 5 sur 5 étoiles
Soft cover. Etat : Very Good. Oversized paperback, xxi + 436 pages, NOT ex-library. Gentle handling wear, book is clean and bright with unmarked text, free of inscriptions and stamps, firmly bound. -- This textbook explores ethical challenges within the hospitality sector, providing a framework for decision-making tailored to industry professionals and students. It introduces key theories such as utilitarianism, deontology, and virtue ethics, grounded in a specific set of "Ethical Principles for Hospitality Managers" including honesty, integrity, and fairness. A major distinguishing feature is the book's behavioural focus, which treats social skills - such as civility, etiquette, humility, stress management, and time management - as foundational components of ethical conduct. The content is organised by department, with dedicated chapters addressing the unique ethical dilemmas found in the Front Office, Housekeeping, Sales and Marketing, Facilities, Foodservice, Dining Room, and Bar and Beverage management. These chapters are supported by an ongoing, comprehensive case study of a fictional establishment, allowing readers to apply ethical models to consistent, evolving scenarios involving employee treatment, customer privacy, and operational safety. The final section of the book provides a practical Training Design Model, moving beyond theory to help managers develop their own corporate codes of conduct and proactive ethics training programmes. By integrating interdisciplinary insights from psychology and sociology, the text highlights how cultural and global differences influence ethical choices, ultimately promoting long-term stakeholder analysis and critical thinking as essential tools for the modern hospitality leader. N° de réf. du vendeur 013206
Acheter D'occasion
EUR 24,40
Expédition à EUR 33,70
Expédition depuis Irlande vers Etats-Unis
Expédition depuis Irlande vers Etats-Unis
Quantité disponible : 1 disponible(s)