Oral Workplace Communication: Job Talk - Couverture souple

Cheesebro, Thomas; O'Connor, Linda; Rios, Francisco

Couverture souple

ISBN 10 : 0131704605 ISBN 13 : 9780131704602

Editeur : Pearson, 2005

Synopsis

For courses in Oral and Written Business Communication.

 

The 2nd edition of this text provides a comprehensive foundation of the tools needed to be successful on the job. Beginning with an overview of the communication process, it then addresses skills related to diversity, listening, interpersonal relationships, oral presentations, teamwork, job search, and customer service. Organized into easily understood 3-part chapters, Job Talk provides ample coverage of standard communication topics such as listening, assertiveness, and conflict resolution, and addresses content essential for workers in today’s competitive job market.

A propos du livre

Présentation de l'éditeur

For courses in Oral and Written Business Communication.

 

The 2nd edition of this text provides a comprehensive foundation of the tools needed to be successful on the job. Beginning with an overview of the communication process, it then addresses skills related to diversity, listening, interpersonal relationships, oral presentations, teamwork, job search, and customer service. Organized into easily understood 3-part chapters, Job Talk provides ample coverage of standard communication topics such as listening, assertiveness, and conflict resolution, and addresses content essential for workers in today’s competitive job market.

Détails de l'édition

• Éditeur: Pearson
• Date d'édition: 2005
• Langue: anglais
• ISBN 10: 0131704605
• ISBN 13: 9780131704602
• Reliure: Broché
• Numéro d'édition: 2
• Nombre de pages: 256
• Coordonnées du fabricant: non disponible
• Personne responsable: Riccardo Bacigalupo; riccardo.bacigalupo@sanoma.it; ; Sanoma Italia Via Arconati, 1 �; Milano; 20135; Italie