Synopsis
For courses in Automotive Service Management.
Unique in approach, this book provides a broad range of coverage―going from foundational principles for beginners to case studies and practical tips for veterans. It addresses 30 different topics that are essential skills for today’s service managers―including customer relations, legal issues, safety, marketing and merchandising. Written in a conversational tone, each topic combines a base of the underlying management theory with real-world examples and case studies to engage the learner in applying these principles. Chapters include brief quizzes, key terms and chapter objectives designed to help readers learn the skills required to effectively supervise in the automotive service industry.
Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.
Présentation de l'éditeur
For courses in Automotive Service Management.
Unique in approach, this book provides a broad range of coverage—going from foundational principles for beginners to case studies and practical tips for veterans. It addresses 30 different topics that are essential skills for today’s service managers—including customer relations, legal issues, safety, marketing and merchandising. Written in a conversational tone, each topic combines a base of the underlying management theory with real-world examples and case studies to engage the learner in applying these principles. Chapters include brief quizzes, key terms and chapter objectives designed to help readers learn the skills required to effectively supervise in the automotive service industry.
Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.
Résultats de recherche pour Automotive Service Management: Principles into Practice
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Automotive Service Management: Principles into Practice
Edité par
Pearson/Prentice Hall, Colombus, Ohio, 2008
ISBN 10 : 0131998633
ISBN 13 : 9780131998636
Ancien ou d'occasion
Couverture rigide
Edition originale
Vendeur : Turn the Page, Albany, NY, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
Hardcover. Etat : Very Good. No Jacket. 1st Edition. Automotive Service Management: Principles into Practice by Andrew A. Rezin. Published by Pearson Prentice Hall, 2009 ? First Edition / First Printing with full number line. Book Condition / Dust Jacket Condition: Book: Very Good; (pictorial hardcover). Glossy pictorial boards clean and well preserved. Binding tight and square. Light handling wear including faint surface rubbing and minimal bumping at spine ends. Corners remain sharp. The corner of this book must have gotten damp as a faint flood mark is visible on the endpapers and the lower corners of the text black have a faint ripple. There is also a very minimal amount of pink highlighting mostly in the first few chapters. Dust Jacket: None Issued. Issued as a durable pictorial hardcover without a dust jacket. (see photos) Automotive Service Management: Principles into Practice provides a comprehensive overview of running and managing an automotive service operation. Covering topics such as shop workflow, customer relations, financial management, and technician productivity, the book is widely used in vocational and technical education programs. N° de réf. du vendeur 002059
Acheter D'occasion
EUR 24,62
Expédition à EUR 6,40
Expédition nationale : Etats-Unis
Expédition nationale : Etats-Unis
Quantité disponible : 1 disponible(s)
Image d'archives
Automotive Service Management: Principles into Practice
Edité par
Pearson College Div, 2008
ISBN 10 : 0131998633
ISBN 13 : 9780131998636
Ancien ou d'occasion
Couverture rigide
Vendeur : ThriftBooks-Dallas, Dallas, TX, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
Hardcover. Etat : Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less. N° de réf. du vendeur G0131998633I4N00
Acheter D'occasion
EUR 85,05
Livraison gratuite
Expédition nationale : Etats-Unis
Expédition nationale : Etats-Unis
Quantité disponible : 1 disponible(s)
Image fournie par le vendeur
Automotive Service Management: Principles into Practice
Edité par
Pearson College Div, 2008
ISBN 10 : 0131998633
ISBN 13 : 9780131998636
Ancien ou d'occasion
Couverture rigide
Vendeur : MERS Goodwill, Saint Louis, MO, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
Etat : acceptable. Used - Acceptable: All pages and the cover are intact, but shrink wrap, dust covers, or boxed set case may be missing. Pages may include limited notes, highlighting, or minor water damage but the text is readable. Pages may include limited notes and highlighting, but the text cannot be obscured or unreadable. Any access codes or passwords originally included with the book may be expired, used or no longer valid. Image is stock photo and cover art edition may be different than pictured. N° de réf. du vendeur MERV.0131998633.A
Acheter D'occasion
EUR 263,74
Expédition à EUR 2,56
Expédition nationale : Etats-Unis
Expédition nationale : Etats-Unis
Quantité disponible : 1 disponible(s)
Image d'archives
Automotive Service Management: Principles into Practice
Edité par
Pearson College Div, 2008
ISBN 10 : 0131998633
ISBN 13 : 9780131998636
Neuf
Couverture rigide
Vendeur : GoldBooks, Denver, CO, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
Hardcover. Etat : new. New Copy. Customer Service Guaranteed. N° de réf. du vendeur 14Q81_30_0131998633
Acheter neuf
EUR 601,75
Expédition à EUR 4,69
Expédition nationale : Etats-Unis
Expédition nationale : Etats-Unis
Quantité disponible : 1 disponible(s)