Total Quality Management: An Introductory Text - Couverture souple

James, Paul

 
9780132071192: Total Quality Management: An Introductory Text
Couverture souple
ISBN 10 : 0132071193 ISBN 13 : 9780132071192
Editeur : Prentice Hall, 1996

Synopsis

Provides the reading required for any course in Tqm. It aims to provide depth to any quality-related issue within an organisational setting. It covers both service and manufacturing sectors, providing a balanced perspective for both. The text parallels the development of general management theory with Tqm theory, before discussing in depth the five functions of total quality management: planning, organising, leading, staffing, and controlling quality in organisations. The text ends with a presentation of the contextual issues that confront the future development of an integrated and total quality management system.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

Présentation de l'éditeur

Provides the reading required for any course in TQM. It aims to provide depth to any quality-related issue within an organisational setting. It covers both service and manufacturing sectors, providing a balanced perspective for both. The text parallels the development of general management theory with TQM theory, before discussing in depth the five functions of total quality management: planning, organising, leading, staffing, and controlling quality in organisations. The text ends with a presentation of the contextual issues that confront the future development of an integrated and total quality management system.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
Prentice Hall
Date d'édition
1996
Langue
anglais
ISBN 10 
0132071193
ISBN 13 
9780132071192
Reliure
Broché
Nombre de pages
396
Coordonnées du fabricant
non disponible
Personne responsable
non disponible