Articles liés à NRAWF Manage First Customer Service Competency Guide
Synopsis
Book by NRA National Restaurant Assoc Education
Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.
Présentation de l'éditeur
Appropriate for Customer Service, Front of the House, or Dining Room Management courses within Culinary Arts and Hospitality Management departments.
NEW! Exam Prep Guides for The ManageFirst™ Program - An exam prep guide is available for each one of the ten ManageFirst™ titles.
Contents Include:
- Test taking strategies
- Practice exam questions written to the NRAEF test item writing guidelines
- Explanations for answers with remediation to the competency guides
- Glossary of key terms
A brief competency guide which is focused on Customer Service. Designed to support a core textbook and provide students with marketable management skills for a career within the Culinary Arts and Foodservice industry.
Introducing the ManageFirst ProgramTM from the National Restaurant Association Educational Foundation (NRAEF). This new management training certification program is based on a set of competencies defined by the restaurant, foodservice and hospitality industry as those needed for success. This competency-based program includes 12 topics, each with a competency guide, exam, instructor resources and certificate. Students earn a certification for each exam passed. The topics and exams are aligned to typical on-campus courses.
This competency guide includes a PENCIL/PAPER version of the examination sheet. NRAEF ManageFirst: Customer Service w/ On-line Testing Access Code Card is also available.
For additional information about the NRAEF ManageFirstTM Program please visit www.prenhall.com/managefirst
If you are interesting in purchasing managefirst for your organization and you are NOT affiliated with a school or university, please email managefirst@pearson.com so we can have someone from our business and industry group contact you directly.
Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.
- ÉditeurPearson
- Date d'édition2006
- ISBN 10 0132283816
- ISBN 13 9780132283816
- ReliureBroché
- Langueanglais
- Numéro d'édition1
- Nombre de pages112
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Customer Service : Competency Guide
Edité par
Pearson Education, Limited, 2006
ISBN 10 : 0132283816
ISBN 13 : 9780132283816
Ancien ou d'occasion
Couverture souple
Vendeur : Better World Books: West, Reno, NV, Etats-Unis
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Etat : Good. exam) Edition. Used book that is in clean, average condition without any missing pages. N° de réf. du vendeur 283351-75
Quantité disponible : 1 disponible(s)
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Customer Service Nraef Manage First Competency Guide, Edition: 1
Edité par
Prentice Hall, 2006
ISBN 10 : 0132283816
ISBN 13 : 9780132283816
Ancien ou d'occasion
Paperback
Vendeur : ThriftBooks-Dallas, Dallas, TX, Etats-Unis
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Paperback. Etat : Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 0.75. N° de réf. du vendeur G0132283816I4N00
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Manage First Customer Service Competency Guide
Edité par
Prentice Hall, Upper Saddle River, NJ, 2007
ISBN 10 : 0132283816
ISBN 13 : 9780132283816
Ancien ou d'occasion
Softcover
Vendeur : a2zbooks, Burgin, KY, Etats-Unis
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Softcover. Etat : Very Good. Edition Unstated. Text appears nice and clean, but may contain minor marks that we missed. Cover has light shelf and corner wear may have bookstore stickers. Binding is in very good condition. Looks real nice. 100 pages. Multiple copies available this title. Quantity Available: 4. Shipped Weight: Under 500 grams. Category: Cooking, Wine & Dining; Engineering, Industrial & Trades. ISBN: 0132283816. ISBN/EAN: 9780132283816. Pictures of this item not already displayed here available upon request. Inventory No: 1560716472. N° de réf. du vendeur 1560716472
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Customer Service Nraef Manage First Competency Guide
Vendeur : Majestic Books, Hounslow, Royaume-Uni
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Etat : New. pp. 112. N° de réf. du vendeur 3246781
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Customer Service Nraef Manage First Competency Guide
Vendeur : Biblios, Frankfurt am main, HESSE, Allemagne
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Etat : New. pp. 112. N° de réf. du vendeur 184601192
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CUSTOMER SERVICE
Edité par
PEARSON EDUCACION, 2006
ISBN 10 : 0132283816
ISBN 13 : 9780132283816
Ancien ou d'occasion
Couverture souple
Vendeur : OM Books, Sevilla, SE, Espagne
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Etat : usado - bueno. N° de réf. du vendeur 9780132283816
Quantité disponible : 1 disponible(s)