Articles liés à Check-In Check-Out: Managing Hotel Operations

Check-In Check-Out: Managing Hotel Operations - Couverture rigide

Vallen, Gary K.; Vallen, Jerome J.

 
9780132706711: Check-In Check-Out: Managing Hotel Operations
Couverture rigide
ISBN 10 : 0132706717 ISBN 13 : 9780132706711
Editeur : Pearson, 2012

Synopsis

Now in its Ninth Edition, Check-in Check-Out remains the leading guide to managing profitable hotel operations. Extensively revised to reflect the industry’s rapid change, it presents rich detail about best practices and future directions, while offering the widest coverage of any book in the field. Students gain an intuitive understanding based on the flow of the guest’s experience: through reservation, arrival, registration, service purchasing, departure, billing, and recordkeeping. The entire rooms division is covered thoroughly, and linked to other hospitality functions, related industries, and the broader economy. Extensive new coverage includes: increased internationalization; green operations; new financing sources; boutique and urban collections; new reservations strategies; and much more. This edition has been streamlined to help students learn more in less time, and contains 150+ exhibits to promote visual learning.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

Éditeur
Pearson
Date d'édition
2012
Langue
anglais
ISBN 10 
0132706717
ISBN 13 
9780132706711
Reliure
Relié
Nombre de pages
480
Coordonnées du fabricant
non disponible
Personne responsable
Riccardo Bacigalupo
riccardo.bacigalupo@sanoma.it

Sanoma Italia Via Arconati, 1 �
Milano
20135
Italie