Management Face To Face - Couverture souple

Torrington, Derek

Couverture souple

ISBN 10 : 013543422X ISBN 13 : 9780135434222

Editeur : Pearson Education Limited, 1991

Synopsis

Management Face to Face is a comprehensive guide for managers on how to conduct the various types of face-to-face situations they encounter at work. These situations can take up to two thirds of the normal working time for most managers, and cause some of their greatest problems. In the first four chapters, Derek Torrington discusses general aspects of methods and competences in face-to-face situations. The following ten chapters each deal with different situations (selection, attitude surveying, training, presentation, selling, counselling, discipline, appraisal, negotiation, arbitration). In each chapter there is a simple structure of preparation, encounter and follow-up. The chapters conclude with one or more exercises. Management Face to Face is written for all managers wishing to become more effective in their ability to deal with people face to face.

A propos du livre

À propos de l'auteur

Derek Torrington is Professor of Human Resources Management at UMIST.

Détails de l'édition

• Éditeur: Pearson Education Limited
• Date d'édition: 1991
• Langue: anglais
• ISBN 10: 013543422X
• ISBN 13: 9780135434222
• Reliure: Broché
• Nombre de pages: 256
• Coordonnées du fabricant: non disponible
• Personne responsable: Riccardo Bacigalupo; riccardo.bacigalupo@sanoma.it; ; Sanoma Italia Via Arconati, 1 �; Milano; 20135; Italie