Articles liés à The Essence of TQM (2nd Edition)

The Essence of TQM (2nd Edition) - Couverture souple

Bank, John

 
9780135731147: The Essence of TQM (2nd Edition)

Synopsis

A concise overview of the Tqm topic including its history. This text places quality as a major management concern, describing how to develop a positive Total Quality Management company culture. The text sets out the main concepts of total quality management and traditional quality control and analyses the costs of quality (eg presentation, appraisal, international failure, external failure and lost opportunities).

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

Présentation de l'éditeur

A concise overview of the TQM topic including its history. This text places quality as a major management concern, describing how to develop a positive Total Quality Management company culture. The text sets out the main concepts of total quality management and traditional quality control and analyses the costs of quality (eg presentation, appraisal, international failure, external failure and lost opportunities).

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.