Leading Six Sigma: A Step-by-Step Guide Based on Experience With GE and Other Six Sigma Companies - Couverture souple

Snee, Ron; Hoerl, Roger

Couverture souple

ISBN 10 : 0136117422 ISBN 13 : 9780136117421

Editeur : Addison Wesley, 2009

Synopsis

Most books on Six Sigma quality focus on statistical and measurement techniques: this one shows senior managers exactly what they must do to lead a successful Six Sigma quality initiative. The authors don't waste time selling the idea of quality: executives already understand this. Rather, they offer an insider's view of what it really takes to lead successful quality implementations, drawing on their experience at the highest levels of the world's largest and most challenging organizations. Co-author Roger W. Hoerl shares an insider's view of his role in pioneering Six Sigma throughout GE during the Jack Welch era; Dr. Ronald D. Snee shares experiences helping leaders at over 30 major enterprises. They focus on the issues most crucial to senior managers, including the most specific and comprehensive coverage of Six Sigma planning, implementation, and deployment from the standpoint of the executive. Along the way, Snee and Hoerl offer practical solutions for the cultural challenges and human resistance that will face any executive seeking to plan or deploy a new quality initiative, or audit and enhance an existing program. They even explain how and when to wind down quality initiatives, transitioning Six Sigma to a fact of life that doesn't require the support of an extensive centralized infrastructure.

A propos du livre

À propos de l?auteur

DR. RONALD D. SNEE is Principal in Tunnell Consulting's Performance Excellence Practice, which offers Six Sigma consulting, training, facilitation, and implementation, in addition to other process-improvement approaches. He has an outstanding record of leadership in process and organizational improvement in a wide range of industries, including telecommunications, insurance, financial services, newspapers, clinical diagnostics, and chemical and plastics manufacturing. He designed DuPont's first company-wide continuous improvement curriculum.

Dr. Snee has earned the American Society for Quality's highest honor, the Shewhart Medal, and served as a member of the Malcolm Baldrige National Quality Award Criteria Team.

DR. ROGER W. HOERL is a long-time leader in GE's renowned Six Sigma initiative. As Manager of GE R&D's Applied Statistics Lab, he partners on research projects with GE businesses ranging from NBC and GE Capital to GE Aircraft Engines and GE Power Systems. He has implemented Six Sigma in a wide range of GE processes, from corporate audit to delinquent credit card tracking. A Fellow of both the American Statistical Association (ASA) and the American Society for Quality (ASQ), he won ASQ's 2001 Brumbaugh Award for the published paper with the greatest impact on industrial quality control applications.

Snee and Hoerl are also co-authors of Statistical Thinking: Improving Business Performance, an innovative guide to the strategic use of data and statistics in solving business problems.

Détails de l'édition

• Éditeur: Addison Wesley
• Date d'édition: 2009
• Langue: anglais
• ISBN 10: 0136117422
• ISBN 13: 9780136117421
• Reliure: Broché
• Nombre de pages: 304
• Coordonnées du fabricant: non disponible