Focusing on realistic problem-solving, this book aims to assist, inform and train individuals for careers in today's offices, helping them to think and work under stressful and difficult situations, and to perform office duties in a professional manner.
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For courses in Professional Office Procedures.
Professional Office Procedures prepares students for the realistic situations, tasks and problems they will encounter in a state-of-the-art office environment. Using flexible, stand-alone chapters, this edition has been updated to reflect technology-driven innovations and is ideal for both traditional and distance learning courses. Each chapter features a wide range of activities that focus on Internet research, software application, punctuation review and human relations skill development. This new edition features more on technology, three new chapters (diversity, stress management and business etiquette), an integrated testing feature and inspiring stories of personal success.
Survive in today's fast-changing, computerized business world!
Stay current with office technology and practices, including the latest in telecommunication.
Through real-life experiences and exercises about office functions, this book offers sensible and valuable guidance for efficient, productive office workers.
Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.