Six Sigma Beyond the Factory Floor: Deployment Strategies for Financial Services, Health Care, and the Rest of the Real Economy - Couverture souple

Snee, Ron D.; Hoerl, Roger

Couverture souple

ISBN 10 : 0137145357 ISBN 13 : 9780137145355

Editeur : Financial TImes Prentice Hall, 2009

Synopsis

Book by Snee Ron D Hoerl Roger W

A propos du livre

À propos de l?auteur

Six Sigma Beyond the Factory FloorAbout the Authors

Dr. Ronald D. Snee is principal in Tunnell Consulting's Performance Excellence Practice, which offers Six Sigma consulting, training, facilitation, and implementation, in addition to other process improvement approaches. Dr. Snee is a winner of the American Society for Quality's highest honor, the Shewhart Medal, and has served as a member of the Malcolm Baldrige National Quality Award Criteria Team. He designed DuPont's first company-wide continuous improvement curriculum.

Dr. Roger W. Hoerl is a long-time leader in GE's renowned Six Sigma initiative. As manager of GE's Applied Statistics Lab, he partners on R&D with GE businesses ranging from NBC and GE Capital to GE Aircraft Engines. He has implemented Six Sigma in a wide range of GE processes, ranging from corporate audit to delinquent credit card tracking. He recently won the American Society of Quality's 2002 Brumbaugh Award.

Snee and Hoerl are coauthors of Leading Six Sigma (Financial Times-Prentice Hall, 2003), the best-selling executive's guide to Six Sigma. They also cowrote Statistical Thinking: Improving Business Performance (Duxbury Thomson Learning, 2002), an innovative guide to the strategic use of data and statistics in solving business problems.

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Détails de l'édition

• Éditeur: Financial TImes Prentice Hall
• Date d'édition: 2009
• Langue: anglais
• ISBN 10: 0137145357
• ISBN 13: 9780137145355
• Reliure: Broché
• Numéro d'édition: 1
• Nombre de pages: 352
• Coordonnées du fabricant: non disponible
• Personne responsable: non disponible