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Synopsis
Offers advice on working gracefully and effectively through such confrontational situations as ending relationships and asking for a raise, identifying key adjustments necessary to the dialogue process.
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Présentation de l'éditeur
What is a difficult conversation? Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend or neighbour, asking a difficult favour, apologizing. We all have conversations that we dread and find unpleasant. But can we develop the skills to make such situations less stressful and more productive? Based on fifteen years of research and consultations with thousands of people, DIFFICULT CONVERSATIONS pinpoints what works. Use this ground-breaking, step-by-step book to turnyour difficult conversations into positive, problem-solving experiences.
Biographie de l'auteur
Douglas Stone, Bruce Patton and Sheila Heen work for the Harvard Negotiation Project.
Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.
- ÉditeurPenguin Books Ltd
- Date d'édition2000
- ISBN 10 014028852X
- ISBN 13 9780140288520
- ReliureBroché
- Langueanglais
- Nombre de pages272
- Coordonnées du fabricantnon disponible
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Difficult Conversations: How to Discuss what Matters Most
Edité par
Penguin Books, 2000
ISBN 10 : 014028852X
ISBN 13 : 9780140288520
Ancien ou d'occasion
Paperback
Vendeur : WorldofBooks, Goring-By-Sea, WS, Royaume-Uni
Évaluation du vendeur 5 sur 5 étoiles
Paperback. Etat : Good. The book has been read but remains in clean condition. All pages are intact and the cover is intact. Some minor wear to the spine. N° de réf. du vendeur GOR001964666
Quantité disponible : 2 disponible(s)
Image d'archives
Difficult Conversations: How to Discuss what Matters Most
Edité par
Penguin Books, 2000
ISBN 10 : 014028852X
ISBN 13 : 9780140288520
Ancien ou d'occasion
Paperback
Vendeur : WorldofBooks, Goring-By-Sea, WS, Royaume-Uni
Évaluation du vendeur 5 sur 5 étoiles
Paperback. Etat : Fair. A readable copy of the book which may include some defects such as highlighting and notes. Cover and pages may be creased and show discolouration. N° de réf. du vendeur GOR001550500
Quantité disponible : 1 disponible(s)
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Difficult Conversations: How to Discuss what Matters Most
Edité par
Penguin Books, 2000
ISBN 10 : 014028852X
ISBN 13 : 9780140288520
Ancien ou d'occasion
Paperback
Vendeur : WorldofBooks, Goring-By-Sea, WS, Royaume-Uni
Évaluation du vendeur 5 sur 5 étoiles
Paperback. Etat : Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. N° de réf. du vendeur GOR001491002
Quantité disponible : 4 disponible(s)
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Difficult Conversations: How to Discuss What Matters Most
Vendeur : AwesomeBooks, Wallingford, Royaume-Uni
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Paperback. Etat : Very Good. Difficult Conversations: How to Discuss What Matters Most This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. N° de réf. du vendeur 7719-9780140288520
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Difficult Conversations: How to Discuss What Matters Most
Vendeur : Bahamut Media, Reading, Royaume-Uni
Évaluation du vendeur 5 sur 5 étoiles
Paperback. Etat : Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. N° de réf. du vendeur 6545-9780140288520
Quantité disponible : 2 disponible(s)
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Difficult Conversations: How to Discuss What Matters Most
Edité par
Penguin Books, 2000
ISBN 10 : 014028852X
ISBN 13 : 9780140288520
Ancien ou d'occasion
Paperback
Vendeur : ThriftBooks-Dallas, Dallas, TX, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
Paperback. Etat : Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 0.46. N° de réf. du vendeur G014028852XI4N00
Quantité disponible : 3 disponible(s)
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Difficult Conversations: How to Discuss What Matters Most
Edité par
Penguin Books, 2000
ISBN 10 : 014028852X
ISBN 13 : 9780140288520
Ancien ou d'occasion
Paperback
Vendeur : ThriftBooks-Phoenix, Phoenix, AZ, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
Paperback. Etat : Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 0.46. N° de réf. du vendeur G014028852XI4N00
Quantité disponible : 2 disponible(s)
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Difficult Conversations: How to Discuss What Matters Most
Edité par
Penguin Putnam, 2000
ISBN 10 : 014028852X
ISBN 13 : 9780140288520
Ancien ou d'occasion
Paperback
Vendeur : ThriftBooks-Dallas, Dallas, TX, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
Paperback. Etat : Very Good. No Jacket. Former library book; May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 0.46. N° de réf. du vendeur G014028852XI4N10
Quantité disponible : 1 disponible(s)
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Difficult Conversations: How to Discuss What Matters Most
Edité par
Penguin Books, 2000
ISBN 10 : 014028852X
ISBN 13 : 9780140288520
Ancien ou d'occasion
Paperback
Vendeur : ThriftBooks-Atlanta, AUSTELL, GA, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
Paperback. Etat : Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 0.46. N° de réf. du vendeur G014028852XI4N00
Quantité disponible : 3 disponible(s)
Image d'archives
Difficult Conversations: How to Discuss What Matters Most
Edité par
Penguin Books, 2000
ISBN 10 : 014028852X
ISBN 13 : 9780140288520
Ancien ou d'occasion
Paperback
Vendeur : ThriftBooks-Reno, Reno, NV, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
Paperback. Etat : Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 0.46. N° de réf. du vendeur G014028852XI4N00
Quantité disponible : 2 disponible(s)