Business Performance in the Retail Sector: The Experience of the John Lewis Partnership - Couverture rigide

Bradley, Keith; Taylor, Simon

 
9780198256946: Business Performance in the Retail Sector: The Experience of the John Lewis Partnership

Synopsis

This book investigates how John Lewis's unique ownership and organizational arrangements have enabled it to become one of the largest and longest-surviving employee-owned firms in the Western world. From its emergence in 1864, the John Lewis Partnership has placed its trust in an explicit set of business principles, emphasizing employee share-ownership, employee motivation, and profit-sharing. This study examines the success of these principles and the lessons to be learned from them for successful retailing strategy and competitiveness in the 1990s.

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Revue de presse

`well-written book ... we must be grateful to Bradley and Taylor for sharing their research results with us in an informative and user-friendly way' Times Higher Education Supplement

`There are seven pages of highly relevant references and the book is presented to a standard that you would expect from the Clarendon Press in Oxford ... The approach and feel of the book is of a very serious attempt to analyse one of the country's unique retail establishments. There can be little questioning that this is a fascinating book. The chapters are always interesting and provoke the reader to think more deeply about the questions being raised ... an interesting and thought-provoking book which has set itself very difficult questions to answer ... The authors are to be congratulated on the start that they have made.' The Service Industries Journal

`the book represents a most useful contribution to our understanding of what are increasingly important issues. The book is well written and the authors display their command of the broader theoretical and policy literature by skillfully integrating this with their discussion of the case of the JLP. The book is highly readable and written at a level that makes it accessible to a general audience.' Economic and Industrial Democracy

Présentation de l'éditeur

This book investigates how John Lewis's unique ownership and organizational arrangements have enabled it to become one of the largest and longest-surviving employee-owned firms in the Western world. From its emergence in 1864, the John Lewis Partnership has placed its trust in an explicit set of business principles, emphasizing employee share-ownership, employee motivation, and profit-sharing. This study examines the success of these principles and the lessons to be learned from them for successful retailing strategy and competitiveness in the 1990s.

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