Service companies now account for a very large portion of the world's economic activity, and finding a formula for managing them successfully, for profit, has become an enormous challenge. This book illustrates how a number of international companies have achieved service success. It incudes a survey of 30 companies and shows the relationship of their culture to their success, together with 19 detailed case studies with in-depth insight from international organisations.
Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.
Service companies now account for a very large portion of the world's economic activity, and finding a formula for managing them successfully, for profit, has become an enormous challenge. This book illustrates how a number of international companies have achieved service success. It incudes a survey of 30 companies and shows the relationship of their culture to their success, together with 19 detailed case studies with in-depth insight from international organisations.
This books offers a wealth of research carried out in the 1990s, analysed and presented to be of practical value to service companies searching for a distinctive and profitable future."
The European
Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.
Vendeur : Anybook.com, Lincoln, Royaume-Uni
Etat : Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. Clean from markings. In good all round condition. Dust jacket in good condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,700grams, ISBN:9780201624267. N° de réf. du vendeur 9246296
Quantité disponible : 1 disponible(s)
Vendeur : Ammareal, Morangis, France
Hardcover. Etat : Bon. Ancien livre de bibliothèque avec équipements. Couverture différente. Ammareal reverse jusqu'à 15% du prix net de cet article à des organisations caritatives. ENGLISH DESCRIPTION Book Condition: Used, Good. Former library book. Different cover. Ammareal gives back up to 15% of this item's net price to charity organizations. N° de réf. du vendeur G-952-011
Quantité disponible : 1 disponible(s)
Vendeur : PsychoBabel & Skoob Books, Didcot, Royaume-Uni
Hardcover. Etat : Very Good. Etat de la jaquette : Very Good. Hardcover with unclipped dust jacket in very good condition. Signed and dedicated by the author to Judie Lannon on the half-title page, and hand written letter by Judie Lannon laid in. There is light shelf wear to the edges of the jacket, as well as a fold on the front inner flap. There is foxing to the page block head, and light marks on the page block face and foot. The boards, pages and text are otherwise clean and unmarked throughout. LW. Signed and Dedicated By Author. Used. N° de réf. du vendeur 534708
Quantité disponible : 1 disponible(s)
Vendeur : Marlowes Books and Music, Ferny Grove, QLD, Australie
Hard Cover. Etat : Fine. Etat de la jaquette : Fine. First Edition. 268 pages. Book and Jacket appear to have hardly been read and are both in Fine condition throughout. The only exception is a small inscription to the inside page. N° de réf. du vendeur 212327
Quantité disponible : 1 disponible(s)
Vendeur : Libros Tobal, Ajalvir, M, Espagne
Tapa dura. Etat : Bien. Texto en inglés. Economía. Empresa. Tela editorial tapa dura con dorados en lomo y sobrecubierta de editorial ilustrada. Sin subrayados ni anotaciones. Muy Buen estado de conservación. Libro. N° de réf. du vendeur 72015
Quantité disponible : 1 disponible(s)