Conflicts surround us daily; we see it between countries, cities, and even neighbors. Often over-looked, but equally important, is the conflict that arises between and among coworkers. This book has proven successful with professional audiences, offering clear, usable advice on how to manage conflicts that arise on the job and in personal relationships. KEY TOPICS: The authors have created a five-step model of approaching and analyzing interpersonal conflict, and this model is applied repeatedly to different topics, providing readers with a genuinely effective structure for working through differences with colleagues, friends, and others. MARKET: Designed for managers and human resource departments.
Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.
This brief, theoretically grounded, yet practical text has proven successful with both student and professional audiences, offering clear, usable advice on how to manage the conflicts that arise on the job and in personal relationships. Important chapters dealing with issues of intercultural communication and gender have been revised and rewritten to reflect the most current research, and the unique material on conflict and writing allows students to gain insight into a medium of communication overlooked by most texts. The authors have created a five-step model of approaching and analyzing interpersonal conflict, and this model is applied repeatedly to different topics, providing students with a genuinely effective structure for working through differences with colleagues, friends, and others they might encounter.
Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.
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Etat : good. Befriedigend/Good: Durchschnittlich erhaltenes Buch bzw. Schutzumschlag mit Gebrauchsspuren, aber vollständigen Seiten. / Describes the average WORN book or dust jacket that has all the pages present. N° de réf. du vendeur M00205272940-G
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Vendeur : ThriftBooks-Reno, Reno, NV, Etats-Unis
Paperback. Etat : Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 0.96. N° de réf. du vendeur G0205272940I4N00
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Vendeur : ThriftBooks-Dallas, Dallas, TX, Etats-Unis
Paperback. Etat : Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less 0.96. N° de réf. du vendeur G0205272940I3N00
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Vendeur : ThriftBooks-Dallas, Dallas, TX, Etats-Unis
Paperback. Etat : Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 0.96. N° de réf. du vendeur G0205272940I4N00
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Vendeur : ThriftBooks-Atlanta, AUSTELL, GA, Etats-Unis
Paperback. Etat : Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 0.96. N° de réf. du vendeur G0205272940I4N00
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Vendeur : ThriftBooks-Phoenix, Phoenix, AZ, Etats-Unis
Paperback. Etat : Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 0.96. N° de réf. du vendeur G0205272940I4N00
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