Synopsis
Centered around the notion that all business communication aims to influence the interpretation or understanding of issues and events, this exciting text provides practical tips and applications while discussing relevant theory.
The text places a strong emphasis on presentations in business settings, better preparing students for the realities of daily career life. Early chapters on interpersonal communication, small group and team communication, and the employment interview round out the text's complete approach and provide clear guidance for all communication practices in businesses and organizations.
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Quatrième de couverture
Business and Professional Communication: Plans, Processes, and Performance, 4/e
James R. DiSanza, IdahoState University
Nancy J. Legge, IdahoState University
Grounded in real business examples and fundamental skill-building, Business and Professional Communication places a strong emphasis on presentations in business settings to help you prepare for the realities of daily career life. This text’s comprehensive topic coverage provides clear guidance for all communication practices in businesses and organizations. Centered on the notion that business communication can influence the interpretation of issues and events, this text provides practical tips, contemporary applications, and a survey of the relevant theories.
FEATURES:
- Highlights some of the most recent crises affecting American businesses and government, including JetBlue, Hurricane Katrina, Major League Baseball’s steroid scandal, E-coli in California spinach, and consumer product dangers from China (pet food, lead paint in toys, defective tires).
- Incorporates a new section on methods of building customer trust during sales meetings and presentations.
- Includes new figures identifying the foursources of power in interpersonal relationships, as well as methods of overcoming informal network barriers for women and minorities.
Présentation de l'éditeur
Centered around the notion that all business communication aims to influence the interpretation or understanding of issues and events, this exciting text provides practical tips and applications while discussing relevant theory.
The text places a strong emphasis on presentations in business settings, better preparing students for the realities of daily career life. Early chapters on interpersonal communication, small group and team communication, and the employment interview round out the text's complete approach and provide clear guidance for all communication practices in businesses and organizations.
Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.
