Business and Professional Communication: Plans, Processes, and Performance - Couverture souple

DiSanza, James R.; Legge, Nancy J.

Couverture souple

ISBN 10 : 0205295851 ISBN 13 : 9780205295852

Editeur : Pearson, 1999

Synopsis

Centered around the notion that all business communication aims to influence the interpretation or understanding of issues and events, this exciting text provides practical tips and applications while discussing relevant theory.

The text places a strong emphasis on presentations in business settings, better preparing students for the realities of daily career life. Early chapters on interpersonal communication, small group and team communication, and the employment interview round out the text's complete approach and provide clear guidance for all communication practices in businesses and organizations.

A propos du livre

Quatrième de couverture

 

Business and Professional Communication: Plans, Processes, and Performance, 4/e

James R. DiSanza, IdahoState University
Nancy J. Legge, IdahoState University

 

Grounded in real business examples and fundamental skill-building, Business and Professional Communication places a strong emphasis on presentations in business settings to help you prepare for the realities of daily career life. This text’s comprehensive topic coverage provides clear guidance for all communication practices in businesses and organizations. Centered on the notion that business communication can influence the interpretation of issues and events, this text provides practical tips, contemporary applications, and a survey of the relevant theories.

 

FEATURES:

• Highlights some of the most recent crises affecting American businesses and government, including JetBlue, Hurricane Katrina, Major League Baseball’s steroid scandal, E-coli in California spinach, and consumer product dangers from China (pet food, lead paint in toys, defective tires).  
• Incorporates a new section on methods of building customer trust during sales meetings and presentations.
• Includes new figures identifying the foursources of power in interpersonal relationships, as well as methods of overcoming informal network barriers for women and minorities.

Présentation de l'éditeur

Centered around the notion that all business communication aims to influence the interpretation or understanding of issues and events, this exciting text provides practical tips and applications while discussing relevant theory.

The text places a strong emphasis on presentations in business settings, better preparing students for the realities of daily career life. Early chapters on interpersonal communication, small group and team communication, and the employment interview round out the text's complete approach and provide clear guidance for all communication practices in businesses and organizations.

Détails de l'édition

• Éditeur: Pearson
• Date d'édition: 1999
• Langue: anglais
• ISBN 10: 0205295851
• ISBN 13: 9780205295852
• Reliure: Broché
• Numéro d'édition: 1
• Nombre de pages: 342
• Coordonnées du fabricant: non disponible
• Personne responsable: Riccardo Bacigalupo; riccardo.bacigalupo@sanoma.it; ; Sanoma Italia Via Arconati, 1 �; Milano; 20135; Italie