Articles liés à Emotional Decisions: Trade-Off Difficulty and Coping...

Emotional Decisions: Trade-Off Difficulty and Coping in Consumer Choice - Couverture souple

Luce, Mary Frances; Bettman, James R.; Payne, John W.

 
9780226534336: Emotional Decisions: Trade-Off Difficulty and Coping in Consumer Choice

Synopsis

Decision-making can be difficult and often results in necessary trade-offs, eg. safety versus prices in the purchasing of an automobile. This work provides a model of trade-off difficulty, focusing on its antecedents and consequences. The authors advance a new framework for the integration of the emotional and cognitive aspects of decision-making and argue that consumers perceive and appraise their choices in light of their goals and potential coping strategies.

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