Service Is Front Stage: We Are All in Services... More or Less ! - Couverture rigide

Teboul, J.

9780230006607: Service Is Front Stage: We Are All in Services... More or Less !

Couverture rigide

ISBN 10 : 0230006604 ISBN 13 : 9780230006607

Editeur : Palgrave Macmillan, 2006

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This book contains a simple but powerful definition of services based upon a separation between back-stage and front-stage activities. Services deal with front interactions, production and manufacturing with back-stage operations. Teboul uses this distinction to systematically explore the important issues of the field.

Les informations fournies dans la section � Synopsis � peuvent faire r�f�rence � une autre �dition de ce titre.

� propos de l?auteur

JAMES TEBOUL is a professor at INSEAD, France in the field of Operations and Service Management. His main areas of research are supply chain management, quality management and management of services. Teboul has been the Director of the INSEAD International Executive Programme and a consultant to industrial & service organizations. He is a member of the editorial board of the International Journal of Service Industry Management and a leading business author and expert.

Les informations fournies dans la section � A propos du livre � peuvent faire r�f�rence � une autre �dition de ce titre.

�diteur: Palgrave Macmillan
Date d'�dition: 2006
Langue: anglais
ISBN 10: 0230006604
ISBN 13: 9780230006607
Reliure: Reli�
Nombre de pages: 183
Coordonn�es du fabricant: non disponible
Personne responsable: Koch-Chemie GmbH
https://www.koch-chemie.com

Einsteinstr. 42
Unna
59423
Allemagne

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Service is Front Stage: Positioning Services for Value Advantage (INSEAD Business Press)

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Service Is Front Stage: Positioning Services for Value Advantage

Teboul, J.

Edit� par Palgrave MacMillan, 2006

ISBN 10 : 0230006604 ISBN 13 : 9780230006607

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Hardcover. Etat : Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less. N� de r�f. du vendeur G0230006604I4N00

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Service Is Front Stage: Positioning Services for Value Advantage (Insead Business Press)

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ISBN 10 : 0230006604 ISBN 13 : 9780230006607

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Hardcover. Etat : Very Good. Service Is Front Stage: Positioning Services for Value Advantage (Insead Business Press) This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. N� de r�f. du vendeur 7719-9780230006607

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Service Is Front Stage: Positioning Services for Value Advantage (Insead Business Press)

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ISBN 10 : 0230006604 ISBN 13 : 9780230006607

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Vendeur : Bahamut Media, Reading, Royaume-Uni

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Hardcover. Etat : Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. N� de r�f. du vendeur 6545-9780230006607

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Service Is Front Stage: Positioning Services for Value Advantage

Teboul, J.

Edit� par Insead Business Press/Palgrave Macmillan, 2006

ISBN 10 : 0230006604 ISBN 13 : 9780230006607

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Etat : Fair. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. In fair condition, suitable as a study copy. Dust jacket in fair condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,500grams, ISBN:9780230006607. N� de r�f. du vendeur 9424995

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