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The Economics of Benchmarking: Measuring Performance for Competitive Advantage - Couverture rigide

Raa, Thijs Ten

 
9780230224384: The Economics of Benchmarking: Measuring Performance for Competitive Advantage

Synopsis

For businesses seeking to gain the edge over their competitors, benchmarking is an increasingly popular tool used to compare operations and performance. ten Raa elegantly presents the techniques and theory to explain how performance indices and rankings are developed and how they can be used to improve efficiency, productivity and profitability.

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À propos de l'auteur

Thijs Ten Raa is Associate Professor of Economics at Tilburg University, The Netherlands.

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