Nice Companies Finish First: Why Cutthroat Management Is Over and Collaboration Is In - Couverture rigide

Shankman, Peter

 
9780230341890: Nice Companies Finish First: Why Cutthroat Management Is Over and Collaboration Is In
Couverture rigide
ISBN 10 : 0230341896 ISBN 13 : 9780230341890
Editeur : Palgrave Macmillan, 2013

Synopsis

The era of authoritarian cowboy CEOs like Jack Welch and Lee Iacocca is over. In an age of increasing transparency and access, it just doesn't pay to be a jerk - to employees, customers, competitors, or anyone else. In Nice Companies Finish First, Shankman, a pioneer in modern PR, marketing, advertising, social media, and customer service, profiles the famously nice executives, entrepreneurs, and companies that are setting the standard for success in this new collaborative world. He explores the new hallmarks of effective leadership, including loyalty, optimism, humility, and a reverence for customer service, and shows how leaders like Jet Blue's Dave Needleman, Tony Hseih of Zappos, Steve Jobs of Apple, Ken Chenault of Amex, Indra Nooyi of Pepsi, and the team behind Patagonia harness these traits to build productive, open, and happy workplaces forthebenefit of their employees,themselves, and the bottom line.

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À propos de l?auteur

Peter Shankman is the founder of Help a Reporter Out (HARO), the largest free source repository for journalists in the world, as well as thefounder and CEO of The Geek Factory, Inc., a boutique social media, marketing, and PR strategy firm with clients worldwide. His PR and social media clients have included AmEx, Sprint, the US Department of Defense, Royal Bank of Canada, Snapple, Saudi Aramco, Walt Disney World, Discovery Networks, Harrah's Hotels, and many others. He is the author of Can We Do That?!, which has been named one of the six "must read" PR books by PR Channel, and Customer Service: New Rules for a Social-Enabled World. He is a frequent speaker and has presented at such venues as South by Southwest, BlogWorld, The Public Relations Society of America, and many other trade shows.Shankman sits on the advisory boards of several companies, as well as on the NASA Civilian Advisory Council.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
Palgrave Macmillan
Date d'édition
2013
Langue
anglais
ISBN 10 
0230341896
ISBN 13 
9780230341890
Reliure
Relié
Nombre de pages
256
Coordonnées du fabricant
non disponible
Personne responsable
non disponible

Autres éditions populaires du même titre

9781137279156: Nice Companies Finish First

Edition présentée

ISBN 10 :  113727915X ISBN 13 :  9781137279156
Editeur : Griffin, 2014
Couverture souple