Articles liés à Working With People: A Human Relations Guide

Working With People: A Human Relations Guide - Couverture souple

Minor-Evans, Leslie; Lamberton, Lowell H.

 
9780256220339: Working With People: A Human Relations Guide
Couverture souple
ISBN 10 : 0256220336 ISBN 13 : 9780256220339
Editeur : Irwin Professional Publishing, 1996

Synopsis

In this text on the basic human/interpersonal skills needed to succeed in the workplace, 29 lessons highlight individual skills, including building self-esteem, overcoming fear and anxiety, becoming a better listener, resolving conflict, setting goals, managing stress and improving communciation skills. As well as covering human relations skills, the work deals with customer service skills, how to uncover agendas, ethical dilemmas and how to tap into creativity. Each chapter is a self-contained lesson, with brief instruction on the chapter skill, examples of the skill within a business context and a concrete strategy for using the skill right away.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

Éditeur
Irwin Professional Publishing
Date d'édition
1996
Langue
anglais
ISBN 10 
0256220336
ISBN 13 
9780256220339
Reliure
Broché
Nombre de pages
338
Coordonnées du fabricant
non disponible
Personne responsable
non disponible