The Total Manager: Break Out of Your Department and Manage the Whole Business - Couverture rigide

Coates, Charles.

 
9780273611134: The Total Manager: Break Out of Your Department and Manage the Whole Business

Synopsis

This text aims to provide the tools and knowledge to manage performance in an organization and achieve company-wide improvements. It explains how to: understand customer needs; combine products and service to meet that need; manage the costs involved; maximize asset returns; and motivate employees.

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