Quatrième de couverture
Operations management is important, it is exciting, and it is challenging. It is concerned with creating the products and services upon which we all depend and creating products and services is the very reason for any organization�??s existence, whether that organization be large or small, manufacturing or service, for profit or not for profit. Operations management is also at the centre of so many of the changes affecting the business world �?? changes in customer preference, changes in supply networks brought about by internet-based technologies, and changes in the extent of environmental responsibility that we expect from companies. This revised and fully updated edition of Operations Management continues to provide a clear, well-structured and comprehensive treatment of the subject, balancing a logical approach with the insights that come from operations practice around the world. New edition features:
- Greater emphasis on the important topics in current operations practice, such as Supply Chain Management, Internet-based technology, Process design, and Enterprise Resources Planning (ERP)
- A Glossary that provides brief explanations of the key terms used in the book
- An updated set of boxed examples from real operations, including one to begin each chapter and establish the broad principles that will be covered
- More 'Worked examples' covering both qualitative and quantitative techniques
- An extended set of 'Critical Commentaries' that propose alternative views to those discussed in the chapter.
- A set of 'Study Activities' at the end of each chapter. These are short exercises, often involving some degree of investigative work, that can be tackled in groups or individually
- An enhanced Companion website that includes student study guides, many more short case examples with worked answers, hints on how to approach the study cctivities and new multiple choice questions.
Quatrième de couverture
Operations Management
Fifth Edition
Nigel Slack, Stuart Chambers and Robert Johnston
How does an organisation . . .
- create and deliver products at lower cost and with higher revenue?
- meet the challenges posed by changes in customer preferences, internet-based technologies and global supply networks?
- promote creativity, manage knowledge and innovation, and encourage social responsibility in finding solutions to those challenges?
The answer is through effective operations management. Managing operations is important, exciting and challenging, and it’s central to successful organisational performance.
In this market-leading text, Slack, Chambers and Johnston bring to life their comprehensive, practical and strategic view of operations management with over 100 contemporary and international examples of operations in practice, as well as providing critical commentaries on areas of academic contention and professional debate.
Tracking the latest developments in the field, the fifth edition of Operations Management examines issues such as:
- Supply-chain planning that enables the ‘fast fashion’ Zara, H&M and Benetton
- How information technology helped the city of New Orleans in recovering from Hurricane Katrina
- The outsourcing of laptop manufacturing by Apple, Dell and Sony
- The ‘greening’ of operations in Hewlett Packard’s recycling programme
Improve Your Grade!
Use the Access Code inside this book to unlock valuable online learning resources at:
www.pearsoned.co.uk/slack
Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.