Through their work with companies such as Kellogg, Kodak, Honda, State Farm Insurance, Southwest Airlines, Xerox, and others, Samson and Challis have identified 14 guiding principles that inform and drive leading management practices.
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Lets face it for many of us, our organisations are not as well organised as we would like...It's time for a rethink
Patterns of Excellence presents a blueprint for success which can be adapted to any organization. Based on extensive analysis of worldwide excellence in performance, this highly accessible book reinforces theory with practical examples.
Samson and Challis reveal the patterns of excellence which connect the operations of the world's best organizations, and demonstrate how to mould these defining principles into a structures framework and management approach. The book's case studies provide illuminating analysis and practiocal guidance on implementing managment structures..
The Authors
Danny Samson is currently both Professor of Management at Melbourne Business School and Director of the Centre for Manufacturing Management. He began his career working as a chemical engineer for ICI, after which he attained a PhD in Management and subsequent appointments at the universities of Illinois and New South Wales. He has written five books and published over fifty articles on management.
Danny regularly consults business across a variety of industries in Europe, Australia, New Zealand and the USA on strategy, operations improvement and realization of the business principles outlined in Patterns of Excellence. In addition he conducts regular executive education programs for companies wishing to restructure themselves within this framework. He has worked on numerous high-level government inquiries in fields ranging from technology management, manufacturing management and leadership to industry competitiveness, market policy and restructuring.
David Challis has spent the last 20 years consulting to organizations in Europe, USA, Australia and Asia in the area of stretegic organizational change. He has worked at all organizational levels: board through middle management through shop floor and has an outstanding track record as an effective change agent. David is an Assiciate of Melbourne Degrees in Engineering and a PhD in Management.
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