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Synopsis
This international market-leading book, aimed at both students and practising managers, provides a comprehensive and balanced introduction to service operations management. Building on the basic principles of operations management, the authors examine the operations decisions that managers face in controlling their resources and delivering services to their customers.
Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.
À propos de l?auteur
Robert Johnston is Professor of Operations Management at Warwick Business School. Graham Clarkis Senior Lecturer in Operations Management at Cranfield School of Management and Director of the Executive MBA Programme. Michael Shulver is a Senior Teaching Fellow in the Operations Management Group at Warwick Business School where he is the Academic Director of the School’s BSc in Management.
Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.
- ÉditeurNEP
- Date d'édition2012
- ISBN 10 0273740482
- ISBN 13 9780273740483
- ReliureBroché
- Langueanglais
- Numéro d'édition4
- Nombre de pages462
- Coordonnées du fabricantnon disponible
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Service Operations Management: Improving Service Delivery (4th Edition)
Edité par
Pearson 19/04/2012, 2012
ISBN 10 : 0273740482
ISBN 13 : 9780273740483
Ancien ou d'occasion
Paperback
Vendeur : Bahamut Media, Reading, Royaume-Uni
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Paperback. Etat : Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee. N° de réf. du vendeur 6545-9780273740483
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Service Operations Management: Improving Service Delivery (4th Edition)
Vendeur : AwesomeBooks, Wallingford, Royaume-Uni
Évaluation du vendeur 5 sur 5 étoiles
Paperback. Etat : Very Good. Service Operations Management: Improving Service Delivery (4th Edition) This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. . N° de réf. du vendeur 7719-9780273740483
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Service Operations Management: Improving Service Delivery
Edité par
Pearson Education, 2012
ISBN 10 : 0273740482
ISBN 13 : 9780273740483
Ancien ou d'occasion
Couverture souple
Vendeur : Better World Books Ltd, Dunfermline, Royaume-Uni
Évaluation du vendeur 5 sur 5 étoiles
Etat : Very Good. Ships from the UK. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects. N° de réf. du vendeur GRP86069720
Quantité disponible : 2 disponible(s)
Image d'archives
Service Operations Management: Improving Service Delivery
Edité par
Pearson Education, 2012
ISBN 10 : 0273740482
ISBN 13 : 9780273740483
Ancien ou d'occasion
Couverture souple
Vendeur : Better World Books Ltd, Dunfermline, Royaume-Uni
Évaluation du vendeur 5 sur 5 étoiles
Etat : Good. Ships from the UK. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages. N° de réf. du vendeur 13214727-6
Quantité disponible : 1 disponible(s)
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Service Operations Management: Improving Service Delivery
Vendeur : WorldofBooks, Goring-By-Sea, WS, Royaume-Uni
Évaluation du vendeur 5 sur 5 étoiles
Paperback. Etat : Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. N° de réf. du vendeur GOR005057950
Quantité disponible : 7 disponible(s)
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Service Operations Management: Improving Service Delivery (4th Edition)
Edité par
Nep, 2012
ISBN 10 : 0273740482
ISBN 13 : 9780273740483
Ancien ou d'occasion
Couverture souple
Vendeur : Anybook.com, Lincoln, Royaume-Uni
Évaluation du vendeur 5 sur 5 étoiles
Etat : Fair. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. Book contains pencil markings. In fair condition, suitable as a study copy. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,1050grams, ISBN:9780273740483. N° de réf. du vendeur 8616492
Quantité disponible : 1 disponible(s)
Image d'archives
Service Operations Management: Improving Service Delivery (4th Edition)
Edité par
Nep, 2012
ISBN 10 : 0273740482
ISBN 13 : 9780273740483
Ancien ou d'occasion
Couverture souple
Vendeur : Anybook.com, Lincoln, Royaume-Uni
Évaluation du vendeur 5 sur 5 étoiles
Etat : Fair. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In fair condition, suitable as a study copy. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,1050grams, ISBN:9780273740483. N° de réf. du vendeur 8616491
Quantité disponible : 1 disponible(s)
Image d'archives
Service Operations Management: Improving Service Delivery (4th Edition)
Edité par
Nep, 2012
ISBN 10 : 0273740482
ISBN 13 : 9780273740483
Ancien ou d'occasion
Couverture souple
Vendeur : Anybook.com, Lincoln, Royaume-Uni
Évaluation du vendeur 5 sur 5 étoiles
Etat : Fair. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In fair condition, suitable as a study copy. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,1000grams, ISBN:9780273740483. N° de réf. du vendeur 8614397
Quantité disponible : 1 disponible(s)
Image d'archives
Service Operations Management: Improving Service Delivery
Edité par
Pearson Education, 2012
ISBN 10 : 0273740482
ISBN 13 : 9780273740483
Ancien ou d'occasion
Couverture souple
Vendeur : Better World Books, Mishawaka, IN, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
Etat : Good. Used book that is in clean, average condition without any missing pages. N° de réf. du vendeur 18387439-6
Quantité disponible : 1 disponible(s)
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Service Operations Management
Edité par
Pearson Education Limited, 2012
ISBN 10 : 0273740482
ISBN 13 : 9780273740483
Ancien ou d'occasion
Paperback
Vendeur : p015, Rotterdam, Pays-Bas
Évaluation du vendeur 5 sur 5 étoiles
Paperback. Etat : Fair. Titel: Service Operations Management. Editie: 4. Jaar van uitgave: 2012. Taal: Engels. Prima boek met meerdere gearceerde stukken tekst. Lichte gebruik-/opslagsporen. N° de réf. du vendeur 128686
Quantité disponible : 1 disponible(s)