In the most comprehensive work on the subject published to date, McCabe presents a thorough analysis of internal dispute resolution systems in 78 of the nation's leading nonunion companies. The study's primary focus is on the procedural requirements involved in processing employee complaints for companies desiring to establish or improve internal grievance resolution programs. Three major types of procedures are examined in depth: nonunion grievance arbitration systems, nonunion internal tribunals and peer review systems, and nonunion open-door policies and formal appeal systems.
McCabe's organizing precept is the belief that it is always in management's own self interest to recognize the need for sound and equitable nonunion complaint and grievance procedures. Following his analysis of complaint procedures as stipulated in the employee relations manuals of the 78 companies under study, McCabe appraises the effectiveness of these procedures in actual practice. He demonstrates that in order to be successful, each company must tailor an individualized package of dispute resolution techniques to fit its own corporate philosophy of employer-employee relations. A comprehensive literature review and a bibliography for both practitioners and scholars of strategic human resources management complete this definitive study of dispute resolution in nonunion settings.
Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.
DOUGLAS M. McCABE is Associate Professor of Human Resources Management and Industrial Relations at Georgetown University's School of Business Administration, Washington, D.C.
Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.
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Hardcover. Etat : Fine condition. Etat de la jaquette : Near Very Good dust jacket. First Printing of the First Edition. New York: Praeger, 1988. Bright, clean, square, tight, unmarked copy. Sharp corners. Dust jacket has a quarter-sized chip to its rear panel. No owner's name or bookplate. No remainder mark. An analysis of internal dispute resolution systems in 78 non-union US companies. Studies grievance arbitration systems, internal tribunal and peer reviews systems, open-door policies and formal appeal systems. Includes assessments of the effectiveness of each in actual practice. Useful comprehensive bibliography (15 pages in length). Index. Original black cloth. Keywords: Grievance arbitration; Grievance procedures; Business and Economics Personnel; Human Relations; Complaints . First Printing of the First Edition. Hardcover. Fine condition/Near Very Good dust jacket. 8vo. xiii, 207pp. N° de réf. du vendeur 012206
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Etat : New. Num Pages: 220 pages, black & white illustrations. BIC Classification: KNXB2. Category: (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 234 x 156 x 14. Weight in Grams: 493. . 1988. hardcover. . . . . N° de réf. du vendeur V9780275930592
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Hardcover. Etat : new. Hardcover. In the most comprehensive work on the subject published to date, McCabe presents a thorough analysis of internal dispute resolution systems in 78 of the nation's leading nonunion companies. The study's primary focus is on the procedural requirements involved in processing employee complaints for companies desiring to establish or improve internal grievance resolution programs. Three major types of procedures are examined in depth: nonunion grievance arbitration systems, nonunion internal tribunals and peer review systems, and nonunion open-door policies and formal appeal systems.McCabe's organizing precept is the belief that it is always in management's own self interest to recognize the need for sound and equitable nonunion complaint and grievance procedures. Following his analysis of complaint procedures as stipulated in the employee relations manuals of the 78 companies under study, McCabe appraises the effectiveness of these procedures in actual practice. He demonstrates that in order to be successful, each company must tailor an individualized package of dispute resolution techniques to fit its own corporate philosophy of employer-employee relations. A comprehensive literature review and a bibliography for both practitioners and scholars of strategic human resources management complete this definitive study of dispute resolution in nonunion settings. In the most comprehensive work on the subject published to date, McCabe presents a thorough analysis of internal dispute resolution systems in 78 of the nation's leading nonunion companies. The study's primary focus is on the procedural requirements involved in processing employee complaints for companies desiring to establish or improve internal grievance resolution programs. Three major types of procedures are examined in depth: nonunion grievance arbitration systems, nonunion internal tribunals and peer review systems, and nonunion open-door policies and formal appeal systems. McCabe's organizing precept is the belief that it is always in management's own self interest to recognize the need for sound and equitable nonunion complaint and grievance procedures. Following his analysis of complaint procedures as stipulated in the employee relations manuals of the 78 companies under study, McCabe appraises the effectiveness of these procedures in actual practice. He demonstrates that in order to be successful, each company must tailor an individualized package of dispute resolution techniques to fit its own corporate philosophy of employer-employee relations. A comprehensive literature review and a bibliography for both practitioners and scholars of strategic human resources management complete this definitive study of dispute resolution in nonunion settings. This item is printed on demand. Shipping may be from multiple locations in the US or from the UK, depending on stock availability. N° de réf. du vendeur 9780275930592
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Etat : New. Num Pages: 220 pages, black & white illustrations. BIC Classification: KNXB2. Category: (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 234 x 156 x 14. Weight in Grams: 493. . 1988. hardcover. . . . . Books ship from the US and Ireland. N° de réf. du vendeur V9780275930592
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