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Corporate Nonunion Complaint Procedures and Systems: A Strategic Human Resources Management Analysis - Couverture rigide

McCabe, Douglas M.

 
9780275930592: Corporate Nonunion Complaint Procedures and Systems: A Strategic Human Resources Management Analysis
Couverture rigide
ISBN 10 : 0275930599 ISBN 13 : 9780275930592
Editeur : Praeger Publishers Inc, 1988

Synopsis

In the most comprehensive work on the subject published to date, McCabe presents a thorough analysis of internal dispute resolution systems in 78 of the nation's leading nonunion companies. The study's primary focus is on the procedural requirements involved in processing employee complaints for companies desiring to establish or improve internal grievance resolution programs. Three major types of procedures are examined in depth: nonunion grievance arbitration systems, nonunion internal tribunals and peer review systems, and nonunion open-door policies and formal appeal systems.

McCabe's organizing precept is the belief that it is always in management's own self interest to recognize the need for sound and equitable nonunion complaint and grievance procedures. Following his analysis of complaint procedures as stipulated in the employee relations manuals of the 78 companies under study, McCabe appraises the effectiveness of these procedures in actual practice. He demonstrates that in order to be successful, each company must tailor an individualized package of dispute resolution techniques to fit its own corporate philosophy of employer-employee relations. A comprehensive literature review and a bibliography for both practitioners and scholars of strategic human resources management complete this definitive study of dispute resolution in nonunion settings.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

À propos de l'auteur

DOUGLAS M. McCABE is Associate Professor of Human Resources Management and Industrial Relations at Georgetown University's School of Business Administration, Washington, D.C.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
Praeger Publishers Inc
Date d'édition
1988
Langue
anglais
ISBN 10 
0275930599
ISBN 13 
9780275930592
Reliure
Relié
Nombre de pages
220
Coordonnées du fabricant
non disponible
Personne responsable
GPSR Kontakt
gpsr@libri.de

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