Articles liés à Total Quality Management: A Total Quality Approach

Total Quality Management: A Total Quality Approach - Couverture souple

Gatiss, Gordon

 
9780304337958: Total Quality Management: A Total Quality Approach
Couverture souple
ISBN 10 : 0304337951 ISBN 13 : 9780304337958
Editeur : Cengage Learning EMEA, 1996

Synopsis

This highly practical book is designed to initiate the reader into the ways of Total Quality Management. Beginning with an overview of the writers who pioneered the Quality Approach, Gordon Gatiss proceeds to justify its importance and ever-increasing relevance in today's marketplace. In a straightforward style, he highlights the benefits which such an approach can bring - both to organizations and individuals.
Having outlined the nature of a Quality Approach, Gatiss introduces the reader to the tools and techniques which will make it work. His use of step-by-step examples, combined with well-chosen graphs and illustrations, ensures that even the more complex techniques can be grasped and put to use without delay. The book concludes with five brief case studies, all of which serve to demonstrate the positive effects of embracing a Total Quality Approach to management.
This book provides an ideal opportunity for all managers - whether experienced or not - to take the first step on a valuable, profitable journey.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

À propos de l'auteur

Gordon F. Gatiss is a part-time lecturer at The University of Salford.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
Cengage Learning EMEA
Date d'édition
1996
Langue
anglais
ISBN 10 
0304337951
ISBN 13 
9780304337958
Reliure
Broché
Nombre de pages
158
Coordonnées du fabricant
non disponible
Personne responsable
non disponible