Information Technology in the Service Society: A Twenty-First Century Lever - Couverture souple

National Research Council; Computer Science And Telecommunications Board; Committee To Study The Impact Of Information Technology On The Performance Of Service Activities

Couverture souple

ISBN 10 : 0309048761 ISBN 13 : 9780309048767

Editeur : National Academies Press, 1994

Synopsis

Information technology has been touted as a boon for productivity, but measuring the benefits has been difficult. This volume examines what macroeconomic data do and do not show about the impact of information technology on service-sector productivity. This book assesses the ways in which different service firms have selected and implemented information technology, examining the impact of different management actions and styles on the perceived benefits of information technology in services.

A propos du livre

À propos de l'auteur

Committee to Study the Impact of Information Technology on the Performance of Service Activities, National Research Council

Détails de l'édition

• Éditeur: National Academies Press
• Date d'édition: 1994
• Langue: anglais
• ISBN 10: 0309048761
• ISBN 13: 9780309048767
• Reliure: Broché
• Nombre de pages: 288
• Coordonnées du fabricant: non disponible
• Personne responsable: non disponible