The Civility Solution: What to Do When People Are Rude - Couverture rigide

Forni, P. M.

 
9780312368494: The Civility Solution: What to Do When People Are Rude
Couverture rigide
ISBN 10 : 0312368496 ISBN 13 : 9780312368494
Editeur : St Martin's Press, 2008

Synopsis

In "Choosing Civility", p.m. Forni established himself as a respected authority on civil behaviour. In "The Civility Solutions", he puts his ideals to work by showing us what to do when confronted with rudeness. Rudeness begets rudeness and, in over seventy different examples, Fomi shows us how to break the cycle by being both assertive and civil. Considering situations such as a salesperson ignoring your requests, a car that cuts in front of you on the road, a neighbour's dog that soils your lawn or being reprimanded publicly by your boss, Fomi presents solutions that reinforce good behaviour and make our world a more civil place.

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Éditeur
St Martin's Press
Date d'édition
2008
Langue
anglais
ISBN 10 
0312368496
ISBN 13 
9780312368494
Reliure
Relié
Nombre de pages
192
Coordonnées du fabricant
non disponible
Personne responsable
non disponible

Autres éditions populaires du même titre

9780312369644: The Civility Solution

Edition présentée

ISBN 10 :  0312369646 ISBN 13 :  9780312369644
Editeur : St. Martin's Griffin, 2009
Couverture souple